1. What is JoosFoos?
JoosFoos is a fruit business that provides fresh fruit boxes, fruit delivery services, and cold-pressed juices at wholesale prices. We aim to bring healthy, fresh fruits directly to your doorstep, ensuring high quality and affordability.

2. Where do you deliver?
We deliver fresh fruits and juices in and around Nagpur. We aim to expand our delivery area soon!

3. How do I place an order?
You can place an order through our website, by calling our customer service, or via WhatsApp. Simply choose your preferred fruit box or juice package, and confirm your delivery address.

4. What types of fruit boxes do you offer?
We offer a variety of fruit boxes, including seasonal mixed fruits, exotic fruit boxes, and budget-friendly options. You can choose based on your preferences and needs.

5. Are your fruits organic?
We strive to source high-quality fruits from trusted local and regional farmers, but not all fruits are certified organic. We ensure freshness and careful selection for every box.

6. How do I store the fruits once I receive them?
For optimal freshness, store fruits in a cool, dry place away from direct sunlight. Fruits like berries, apples, and citrus can be refrigerated to prolong shelf life.

7. What payment methods do you accept?
We accept various payment methods, including online bank transfers, UPI, credit/debit cards, and cash on delivery (COD) for select areas.

8. Can I customize my fruit box?
Yes! You can customize your fruit box by selecting your preferred fruits during checkout. Let us know if you have any specific requirements.

9. How do I track my order?
Once your order is placed, you’ll receive an order confirmation along with a tracking link. You can track your delivery status through our website or app.

10. Do you offer wholesale prices?
Yes! We offer wholesale pricing for bulk orders. If you need fruits for an event, corporate gifting, or large gatherings, feel free to contact us for special deals.

11. Can I order cold-pressed juices along with fruits?
Absolutely! You can order both fresh fruits and cold-pressed juices together. Just select your desired items during checkout.

12. How often do you deliver?
We deliver fresh fruits and juices every day, including weekends, ensuring you have access to healthy options all week long.

13. Do you have a subscription service?
Yes! We offer fruit subscription plans, where you can receive regular deliveries of fresh fruits at your preferred frequency—weekly, bi-weekly, or monthly.

14. What are the delivery charges?
Yes, there are minimal delivery charges, depending on the location. Charges may vary based on distance and the size of your order. We also partner with the Porter app for efficient and affordable logistics.

15. How do I contact customer service?
You can reach our customer service team via WhatsApp, email, or phone. We’re happy to assist you with any queries or concerns.